FAQ

If I purchase a Day You Were Born Chart, can I only give it on a birthday?

No, a Day You Were Born Chart can be given on any occasion. As explained on our Home Page, customers have purchased them for birthdays, anniversaries, retirements and many other special occasions.

How quickly after placing my order can I expect to receive my Day You Were Born Chart?

We post all items by Royal Mail First Class Post and, if an order is received by midday, we endeavour to dispatch it the same day.

How can I show a recipient's name on a Day You Were Born Chart?

You can include any name up to a maximum of 30 characters, including spaces. This may be a person’s forename, a full name including surname, a family name (e.g., Grandma), or a nickname if appropriate.

Can I purchase a Day You Were Born Chart for someone who was not born in the UK?

No. A Day You Were Born Chart relates to people born in the United Kingdom or Southern Ireland only.

A United Kingdom chart includes births in England, Scotland, Wales and Northern Ireland. If a person was born in Scotland, the chart will display Scottish football teams instead of English football teams in the Sports section.

The Southern Irish version includes the current cost of living in Euros and other Irish political and religious figures.

Do you deliver outside of the UK?

Unfortunately, we currently only supply to addresses within the United Kingdom.

Can the data content of a Day You Were Born Chart be changed?

Only the recipient's name and date of birth can be added to our pre-programmed database. The historical content itself cannot be altered.

Can a photograph be added to a Day You Were Born Chart?

Unfortunately, it is not possible to add a photograph to a Day You Were Born Chart.

I've made a mistake with my order. Can I change it?

If you have made an error with the personalisation details, please contact us as soon as possible so that we can amend your order before it is dispatched.

Can I send a gift directly to the recipient?

Yes. When completing the personalisation page, you will have the option to provide the delivery address of your choice.

We never include pricing information or invoices with your order, making it ideal for sending directly as a gift.

What payment methods do you accept?

All payments are securely processed through PayPal.

You do not need to have a PayPal account to place an order, as you can check out as a guest and pay using most major credit or debit cards.